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Shipping Information

We welcome you to our new accesories focused website, where we want you to enjoy browsing the full range of cigar accessories that the market has to offer. Something for everyone, on all budgets. Building on the great success of the VIPCigars site, we want to continue to offer the high levels of quality and service that is offered on our sister site, but with the focus solely on the accessories for your cigar smoking hobby.

Shipping entirely depends on the country you are shipping to, all options will be clearly laid out depending on which country you select.

Typically if registered mail is selected it takes 1-2 weeks in Europe and 2-4 weeks for the Rest of the World, including, North America, Asia, Middles East and Oceania. Full tracking provided
If private courier is selected, it is typically either 1-3 days or 3-7 business days, depending on the region. Full tracking and insurance provided.

If no arrival after 30 days, we can arrange a formal postal investigation, and either credit you back your order, or offer a full replacement and we will chase up the missing shipment. It must be past 30 days for us to officially declare the package as lost.

Customs issues in your home country are your responsbility, we try to help you understand on every step of the way your obligations and potential charges if relevant - evey country is different so do get in touch for further information.

We expertly package all of our products, we also allow you to leave a comment at checkout if you have any specific requests for the packaging, or that may help us if we are less familiar with the shipping to your country - we do try to find a solution to every market!

Your satisfaction is our goal. If you have reason not to be satisfied with your order, please contact us directly. We will provide you with a return number and instructions on how to proceed. Returns will be accepted within 10 days of reception of your order and only if you have contacted VIPHumidor.com to receive a return number. Your package is guaranteed for damage to the products and loss. If you are not sure of what product you wish to buy, contact us for advice or information before ordering. For cigar related issues, visit our sister site VIPCigars.com